Payment/Refund Policy:
- There are NO refunds for swim lessons.
- Payment is due in full when you register.
- There is a $20 annual enrollment fee (charged once per year per child)
- We accept Visa, MasterCard, Discover, ACH or Echeck as payment via the parent portal. Cash and personal check are accepted as payment at the front desk; however a card must be kept on file.
- All credit card payments (Visa, MasterCard and Discover) will be charged a credit card service fee of 2.59%. This does not apply to ACH debit cards or other forms of payment.
- There will be a $15 fee for all returned ACH payments.
Payment Methods:
- ACH
- E-check
- Visa
- Master Card
- Discover
Weather Cancellation and Make Up Policy:
- If we cancel a class due to weather: We will send out an SMS text to notify you.
- If you miss a class (or we cancel): you can schedule a make up in our special Make-Up Classes held on Fridays, Saturdays and select Sunday mornings.
- NOTE: We do not cancel classes due to rain/cold unless it is extreme. Our pool is heated to 85-87 degrees!
- Click here for more details on our swim make-ups
Diaper Policy:
- All children in our Sea Horse, Sea Turtle and Sea Lion classes MUST wear two swim diapers, even if they are potty trained. No EXCEPTIONS
- All other levels: If your child is not potty trained, they must wear two swim diapers.
- Swim Diapers: The outer layer must be snug fitting, non-disposable. The inner layer needs to be a disposable swim diaper. We highly recommend Happy Nappy Neoprene Swim Diapers. They are reusable with double layers and satisfy our criteria for swim diapers. They are sold in our pro-shop.
- Wearing only a disposable diaper (like little swimmers) is not acceptable.
General Information:
- Session changes can be made, space permitting, if we receive a written request prior to the start date of the class you wish to transfer out of.
- Download our app!
- A few days before your first class, you will receive important information about your first day of class via email.
Brentwood Commons
Phone: 603-642-7200
Fax: 603-642-9211
Mailing Address:
Brentwood Commons
112 Crawley Falls Road
Brentwood, NH, 03833